Introduction
Everest Helicopter Tour ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and book a helicopter tour with us. By accessing our website or booking a flight, you agree to the practices described in this policy.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, nationality, passport details, weight (required for flight safety and payload calculations), and payment information submitted through booking or inquiry forms.
- Derivative Data: IP address, browser type, operating system, access times, and pages viewed, collected automatically when you visit our website.
- Health Information: We may collect relevant health details such as pre-existing medical conditions or altitude-sickness history, as these directly affect flight safety at high altitudes.
How We Use Your Information
We use the information we collect to:
- Process and confirm your helicopter tour bookings and payments
- Calculate aircraft payload and fuel requirements for your flight
- Arrange landing permits, Hotel Everest View breakfast reservations, and ground transfers
- Communicate with you regarding your itinerary, weather updates, or schedule changes
- Assess altitude-safety suitability and prepare emergency oxygen requirements
- Send promotional materials and seasonal offers (only with your consent)
- Improve our website, services, and customer experience
- Comply with CAAN (Civil Aviation Authority of Nepal) regulations and legal obligations
Information Sharing
We may share your information with trusted third parties only as necessary to operate your helicopter tour, including:
- CAAN and Nepali immigration authorities for flight plan and passenger manifest filings
- Hotel Everest View for breakfast reservations on applicable tours
- Ground transport partners for airport or hotel pickup arrangements
- Payment processors for secure transaction handling
We do not sell, trade, or rent your personal information to third parties for marketing purposes. All third-party partners are contractually obligated to protect your data.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at bookings@everesthelicoptartour.com. We will respond to your request within 30 days.